Your Privacy Is Our Priority

96xb Privacy Policy

This policy provides a full description of how your personal information is collected, used, and kept secure on the 96xb platform.

Last Updated: January 2026

Section 1Introduction & Purpose

96xb ("we", "us", or "platform") provides a safe and reliable online entertainment service for users in Bangladesh. When you use the 96xb website, you voluntarily provide certain personal information, and our system automatically collects some technical data. The purpose of this privacy policy is to inform you with complete transparency about how we manage that information.

This policy applies to all 96xb products and services — including casino games, sports betting, live games, and any related services. By continuing to use the website, you are considered to have accepted the terms of this policy.

SSL Encryption All data transfers are protected by SSL encryption.
Not Sold to Third Parties Your information is never sold to third parties.
Your Control You can request to review or delete your own information at any time.

Section 2What Information We Collect

96xb collects two types of information: information you provide directly, and information collected automatically from your browsing behaviour.

Information You Provide Directly

Information you give us during registration, login, or when contacting us:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • Identity verification documents (National ID card or passport)
  • Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
  • Transaction history and amounts

Information Collected Automatically

When you use 96xb, our system automatically collects:

  • IP address and device identifier information
  • Browser type and operating system
  • Pages visited and session duration
  • Cookies and local storage data
  • Gameplay logs and betting history
  • Source of site entry (referral information)

Section 3Purpose of Using Your Information

96xb uses your information only for specific and legitimate purposes, which are described in detail below:

Account Management and Verification Your information is used to confirm your identity, create and maintain your account, and assist with password recovery when needed.
Processing Financial Transactions Payment information is used to securely process deposit and withdrawal requests and to prevent financial fraud. The minimum deposit is ৳500 and the minimum withdrawal is ৳800.
Providing Customer Support Our 24/7 live chat and email support team uses your account information to resolve your issues quickly and effectively.
Security and Fraud Prevention Behavioural data is analysed to prevent unauthorised access, suspicious activity, and money laundering.
Ensuring Responsible Gaming Your gameplay patterns are monitored to identify risks of excessive play and to provide support where needed.
Service Improvement User experience is analysed to make the 96xb platform more refined and accessible.

Section 4Cookies & Tracking Technologies

The 96xb website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve the functionality of the site.

Essential Cookies

Essential for login sessions and security. Without these, the site will not function properly.

Performance Cookies

Used to improve page load speed and the overall user experience of the site.

Preference Cookies

These cookies are used to remember your language and settings.

Analytics Cookies

Collect statistical data for the purpose of analysing site traffic and improving services.

Cookie Controls

You can block cookies by changing your browser settings. Please note that disabling essential cookies may cause some key features of 96xb to not work properly.

Section 5Information Sharing and Disclosure

96xb does not sell your personal information to any third party. However, information may be disclosed in certain limited circumstances:

Service Partners

Only the information necessary to operate services is shared with technology partners who provide payment processing (bKash, Nagad, Rocket, Upay, and bank transfer services), IT infrastructure, and cybersecurity services. These partners are contractually bound to comply with our privacy standards.

Legal Obligations

Information may be disclosed to designated authorities where required to comply with court orders, lawful investigations, or government directives. In such cases, 96xb always provides only the minimum information necessary.

Business Transfers

In the event of a merger or acquisition of 96xb's business operations, user information may be transferred to the relevant parties. In such cases, the new operator will be required to follow this privacy policy.

With Your Consent

For any purpose other than those listed above, we will obtain your explicit permission before sharing your information.

Section 6Data Retention & Security Measures

96xb applies industry-standard technical and administrative measures to protect your personal information.

Encryption Technology

All data transfers are protected by SSL/TLS encryption. Stored sensitive information is secured using AES-256 encryption.

Access Controls

Only authorised staff can access your information. All staff are bound by strict confidentiality agreements.

Continuous Monitoring

Any suspicious activity is identified immediately through round-the-clock security monitoring systems.

Retention Period

Your information is retained for as long as your account remains active. After account closure, data is kept for the period required by law and then securely deleted.

In the Event of a Security Breach

If a data breach ever occurs and it affects your rights, 96xb will notify you as quickly as possible and take the necessary remedial steps.

Section 7Your Rights Regarding Your Information

96xb places the highest importance on your right to data privacy. You have the following rights:

Right to Access You can request at any time to view what information 96xb holds about you.
Right to Rectification You have the right to request correction of any inaccuracies in your personal information.
Right to Erasure In certain circumstances, you can request that your information be deleted. 96xb will honour that request unless there is a legal obligation preventing it.
Right to Restrict Processing You have the right to request that the processing of your information be limited for specific reasons.
Right to Data Portability You have the right to receive your information in a structured, commonly usable format.

How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will generally review your request and respond within a reasonable time after receiving it.

Section 8Payment Methods & Financial Information

96xb places the highest priority on the security of financial transactions. Transactions on our platform can be made via bKash, Nagad, Rocket, Upay, and bank transfer.

Payment Information Security

  • Your full payment card details or mobile banking PIN are not stored on 96xb's servers
  • Every transaction is protected by SSL encryption
  • Suspicious transactions are automatically monitored and blocked
  • A record of every transaction is securely stored

KYC Verification

To ensure a safe environment and prevent financial irregularities, 96xb follows a "Know Your Customer" (KYC) process. Identity documents collected through this process are stored under strict security and used solely for verification purposes.

Section 9Protection of Minors' Information

96xb is intended only for individuals aged 21 and above. We do not knowingly collect personal information from any minor. If we become aware that someone has created an account in violation of the age requirement, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their minor child has registered on the 96xb platform, please notify our support team immediately.

Section 10Policy Changes and Updates

96xb may review and update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

Email Notification

A notification of the changes will be sent to your registered email.

Site Notification

A notification will be displayed when you access the website.

Date Update

The "Last Updated" date at the top of the page will be changed.

Continuing to use the site after any changes are made will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

Section 11Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the 96xb support team.

Get in Touch With Us

Our support team is available 24/7 to assist you — in both Bengali and English.

Live Chat
Active 24/7
Email Support

All 96xb communications are handled according to Bangladesh Standard Time (BST, UTC+6).