96xb Terms & Conditions

1.1 General Overview

96xb is an online entertainment and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the 96xb website, applications, and related services ("Platform").

By registering on the Platform or using its services in any way, you are considered to have read, understood, and fully accepted these Terms.

1.2 Age Requirement

96xb services are available only to individuals aged 21 and above. No person under 21 may open or use an account on this Platform. Providing a false age during registration may result in account termination and forfeiture of any deposited funds.

1.3 Language & Interpretation

These Terms are written in Bengali. In the event of any dispute, the Bengali version shall be considered final and authoritative.

2.1 Registration Requirements

To open an account on 96xb, users must meet the following conditions:

• The user must be at least 21 years of age.
• All information provided must be truthful, accurate, and up to date.
• Each individual may open only one account.
• Users must transact in their own name and with their own funds.
• Operating an account on behalf of or as a representative of a third party is prohibited.

2.2 Identity Verification (KYC)

96xb may request official documents to verify a user's identity at any time. A national ID card (NID), passport, or driving licence may be used in the verification process. If the required documents are not provided, 96xb reserves the right to suspend withdrawals or temporarily restrict the account.

2.3 Account Security

It is your responsibility to keep your account password and login details fully confidential. Any unauthorised access to your account must be reported to the 96xb support team immediately. 96xb will not be held responsible for transactions carried out by a third party if you have not taken the necessary precautions.

3.1 Accepted Payment Methods

96xb supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). Transactions may only be made through these listed methods.

3.2 Minimum Limits

• Minimum deposit: ৳500 (for each method).
• Minimum withdrawal: ৳800.
• Standard withdrawal processing time: 10–45 minutes.

3.3 Transaction Verification

For withdrawal requests, 96xb may carry out additional verification procedures as needed. 96xb reserves the right to temporarily suspend an account in the case of any unusual or suspicious transaction. Funds deposited into an account will only be returned via the registered payment method.

3.4 Third-Party Transactions

Depositing from a mobile banking or bank account registered in someone else's name is strictly prohibited. If such a transaction is identified, the withdrawal may be blocked and the account may need to be closed.

4.1 Welcome Bonus

96xb offers new members a 100% match bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 adds ৳1,000 in bonus funds for a total balance of ৳2,000; depositing ৳12,000 adds the maximum ৳5,000 bonus for a total balance of ৳17,000.

4.2 Wagering Requirements

Wagering requirements must be met before a bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined deposit and bonus. Example: a 10× wagering requirement on a ৳1,000 bonus means the user must place a total of ৳10,000 in bets. Winnings earned from the bonus can then be withdrawn.

4.3 Bonus Usage Rules

• Each user may claim each bonus offer only once.
• Claiming bonuses through multiple accounts will result in all accounts being closed.
• Bonus funds cannot be withdrawn directly — they may only be used for betting.
• 96xb reserves the right to change, suspend, or cancel any bonus offer at any time.
• If a user misuses the bonus system, 96xb may cancel that bonus and any associated winnings.

5.1 VIP Tiers & Benefits

The 96xb VIP program has four tiers, each with a weekly cashback rate:

• Bronze — up to 0.4% weekly cashback.
• Silver — up to 0.8% weekly cashback.
• Gold — up to 1.1% weekly cashback.
• Platinum — up to 1.5% weekly cashback.

5.2 VIP Tier Progression

Users can gradually move up to higher tiers through regular and active participation. 96xb reserves the right to set and adjust the specific criteria for VIP evaluation. VIP cashback is awarded based on regular wagering activity.

6.1 Responsible Behaviour

96xb places the highest importance on responsible entertainment. Gambling should be a source of enjoyment, not a solution to financial problems. Users are encouraged to set their own playing limits (deposit limits, session limits, etc.).

6.2 Self-Exclusion Feature

If a user feels that their gambling habits are getting out of control, they can contact the 96xb support team to request a temporary or permanent self-exclusion. While self-exclusion is active, no betting activity may be conducted from that account.

6.3 Protection of Minors

Parents and guardians are requested to take the necessary steps to ensure that underage family members cannot access this Platform. If suspicious usage is identified, 96xb reserves the right to close any account pending investigation.

7.1 List of Unauthorised Activities

The following activities are strictly prohibited on the 96xb platform:

• Any form of fraud, deception, or manipulation.
• Creating multiple accounts to obtain bonus benefits.
• Hacking the system, using bots, or playing with automated software.
• Money laundering or transacting with funds from illegal sources.
• Stealing another user's information or gaining unauthorised access to their account.
• Intentionally exploiting platform vulnerabilities or technical errors.
• Selling, transferring, or sharing an account with any third party.

7.2 Consequences of Violations

Violating any of the above prohibitions may result in 96xb immediately closing the account, forfeiting all bonuses and winnings, and taking legal action if necessary.

8.1 Collection of Personal Information

For the purpose of account registration and management, 96xb collects and stores user information including name, address, phone number, email, and identity-related details. This information is used solely for providing services, verification, and ensuring security.

8.2 Data Security

96xb uses SSL encryption to keep user data secure. Personal information is not sold or transferred to third parties. However, required information may be shared in response to a lawful request from a law enforcement authority. For more details, please read our Privacy Policy.

9.1 Technical Issues

96xb will not be held liable for service interruptions caused by internet outages, server issues, or third-party technical failures. 96xb reserves the right to correct any erroneous transactions resulting from technical faults.

9.2 Betting Outcomes

The outcomes of sports or casino betting are entirely impartial and chance-based. 96xb is not liable for any financial loss incurred by a user. Users must be aware that there is a risk of losing money when betting.

9.3 Reliability of External Information

96xb operates some services through software from third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, etc.). 96xb is not liable for errors or decisions made by these game providers.

10.1 Right to Amend Terms

96xb reserves the right to change, add to, or remove parts of these Terms at any time. Continued use of the Platform after any changes will be considered acceptance of the updated Terms. It is therefore recommended to review this page regularly.

10.2 Right to Close Accounts

96xb may close a user's account in any of the following circumstances:

• Violation of any section of the Terms.
• Registration using false information.
• Evidence of fraud or deception.
• The user submits a request to close their own account.

10.3 Account Closure at the User's Own Request

Any user may request to close their account at any time. Any balance remaining in the account must be withdrawn before closure. If bonus funds are active and the wagering requirements have not been met, those funds will not be eligible for withdrawal.

11.1 Dispute Resolution Process

If you have any dispute or complaint, please contact the 96xb customer service team first. Our support team provides service in Bengali and English 24/7 via live chat and email. Contact email: [email protected].

11.2 Resolution Timeframe

96xb will endeavour to resolve each complaint as quickly and fairly as possible. Complex matters may require additional verification, in which case we will keep the user informed.