A culture of responsible gaming at 96xb
Enjoy entertainment within your limits — 96xb is committed to ensuring a safe and enjoyable gaming experience for you.
Why is responsible gaming important?
Online betting and casino games are a form of entertainment — but when they go out of control, they can have a negative impact on personal and family life. 96xb believes it is our responsibility to make sure every player can enjoy the games with fun and within their limits.
We want you to see gaming purely as entertainment, not as a source of income or a way to relieve stress. The 96xb platform has various tools to help you stay in control of your time and money.
Age Requirement
For adults only
To open an account and play on 96xb, you must be 21 years of age or older. Access by minors is strictly prohibited.
Our Protection Tools
96xb gives you full control over your gaming — use these tools to set the right limits for yourself.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased before the specified period ends — this keeps your budget protected.
Time-Out Break
Take a break from gaming for anywhere between 24 hours and 30 days. During the time-out, your account will be temporarily inactive.
Self-Exclusion
If you feel gaming is getting out of control, choose a long-term self-exclusion. During this period you will not be able to log in.
Betting Limit
Set a maximum amount you will spend per bet or per session. This protects you from large losses in a single session.
Support and Advice
Our 24/7 live chat support team is ready to help in Bengali and English. Feel free to reach out with any concern.
Realistic Expectations
Remember, there is no guarantee of winning when gambling. Come to 96xb for entertainment — not in the expectation of financial gain.
Recognise the Warning Signs
If any of the following signs appear in your behaviour, do not hesitate to seek help.
- Spending more than your budget and feeling regret afterwards.
- A tendency to keep betting more and more to try to recover losses.
- Hiding your gaming from family or friends.
- Being unable to stop playing, even when you want to.
- Gaming causing harm to your work, studies, or relationships.
- Turning to gaming to cope with stress or depression.
- Borrowing money or draining your savings to fund gaming.
How to Keep Yourself Safe
Set limits in advance
Before you start playing, decide how much time and money you will spend. Never go beyond those limits.
Take regular breaks
Do not play for long stretches without stopping. Take regular breaks and focus on other activities.
Do not play on impulse
Avoid gaming when you are angry, sad, or under stress. Play with a clear head and in a normal state of mind.
Treat it as entertainment
Always regard gaming as a form of entertainment — it is not a source of income or a solution to problems.
Do not hesitate to ask for help
If you feel there is a problem, contact 96xb support or seek guidance from a professional adviser.
More about Self-Exclusion
Temporary Time-Out
Temporarily close your account for anywhere between 24 hours and 30 days. During this time you will not be able to log in, but the account will be reactivated automatically once the period ends.
Long-Term Exclusion
Choose a full exclusion for between 3 months and 5 years. During this period your account will be completely inactive and no promotional emails will be sent to you.
Getting Support
To activate self-exclusion, contact our 24/7 live chat support or email us at: [email protected] — our team will act promptly.
How Deposit Limits Work
The minimum deposit on 96xb is ৳500. On top of that, you can set your own daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing it takes effect after 7 days — this helps protect you from making decisions on impulse.
Tips for Setting Limits
- Do not allocate more than 5–10% of your monthly entertainment budget.
- Resist the temptation to raise your limit after a loss.
- Never bet with money borrowed from family.
- Track your spending regularly.
Parental Controls and Minor Protection
96xb strictly enforces the 21+ age requirement. Proof of age may be requested during account verification. If there are underage members in your household:
Steps to protect your family
- Do not share your account password.
- Do not save your account login on shared devices.
- Use parental control software on your browser.
- Always log out after playing.
- Do not allow any minor to place bets on your behalf.
Contact Us If You Need Help
If you feel gaming is having a negative effect on your life, contact the 96xb support team right away. Our specialists are ready to help you without judgement.
Live Chat
Available 24 hours a day, 7 days a week. Get instant support in Bengali and English.
Email Support
[email protected] — email us to describe your issue in detail.
We are here for you
96xb's responsible gaming team always has your wellbeing in mind. Reach out for help without hesitation.
Responsible Gaming FAQ
Come back to 96xb for healthy entertainment
Play within your limits, stay safe — explore our pages to learn more.